How to arrive at the Hotel Antumalal, Pucón?
Click here for more information.


What are the GPS coordinates for the Hotel Antumalal, Pucón?
S 39° 16' 13" W 071° 57' 5"

What is the best time of year to visit Pucón?
You can visit Pucón during any time of year as there are activities available in all seasons. The season with the highest demand is between Christmas and the end of February due to the school summer vacations. July to September is the ski season. Throughout the rest of the year you can take advantage of everything that Pucón has to offer without needing to reserve so far in advance. We especially recommend the Spring (September/October) and Fall (late March/April) for the exuberant nature that surrounds us.

What is the weather like in Pucón?
It is very difficult to say what the weather will be like during your stay in Pucón as the town is located in the flanks of the Andes. There can be warm sunny days in winter and rainy days in summer. It is important to pack a jacket the whole year round although you can buy anything that you may have forgotten in one of the many stores in Pucón.

What are the important calendar dates in Chile?
Easter, ski season, Independence Day holiday (weekend closest to 18 September), Christmas, New Year (there is a spectacular firework display on the main beach in Pucón, the best views are from the Antumalal). During long weekends, Pucón becomes the ideal destination for many tourists so we recommend that you reserve with anticipation.

Which credit cards do you accept at the Antumalal?
Mastercard, Visa, American Express

Do you accept dollars cash?
Yes, however, if the notes are torn or ripped we regret we will not be able to accept them.

What is the child policy at the Hotel Antumalal?
Children under 6 years old are free. However, children of any age requiring an additional bed will levy an additional charge. Cribs are free with prior reservation.

Can you add an additional bed in the hotel rooms?
You can add an additional bed in the double rooms; however, we invite you to consider our other suite and Chalet categories so that you have more space and comfort. For more information click here.

Do all rooms have televisions?
Yes, all have flat screen televisions.

Does the Hotel Antumalal have WiFi?
Yes, in the whole hotel there is WiFi available. Also, there is a Business Centre on the second floor of the hotel.

Do all rooms have hairdryers?

Do all rooms have digital safes?
Yes, there is a digital safe in every room located in the walk in closet.

What voltage does Chile use?
220 v

What are the electric plugs like in Chile?
The plugs in Chile have two or three prongs in a line. Click here for an image.

What is tipping etiquette in Chile?
10% is normal for restaurant and bar service.

What are the opening hours of reception?
07:00 AM – 11:00 PM and there is a guard available during the night.

What are the opening hours of the Spa Antumaco?
09:00 AM – 09:00 PM

Can I use the Spa and Restaurant of the Antumalal if I am not a guest at the hotel?
Yes, you can, but always with prior reservation due to limited spaces available. You can reserve by calling 045 2441011 / 045 2441012.

Can you cross into Argentina from Pucón?
Yes, you can. Junín de los Andes is the closest town in Argentina. The journey is approximately 4 hours by car taking the Mamuil-Malal Andean crossing over at around 1100 masl. We offer exclusive transfers for our guests with prior reservation.